The Details- timelines, policies, points to ponder

Get the details on how things run around here. Questions? This is a great place to start, or get in touch using the 'contact us' link at the bottom of your browser.

Why choose without co?

Primarily because we have the best sustainable offering around! We source our goods from local Canadian makers who work hard to take care of people and the planet. We are locally owned and operated, out of one teeny tiny storefront in Calgary Alberta. Aside from in-store shopping, we deliver in Calgary, and absolutely love sending our eco goods across North America. Living sustainably doesn't mean you should sacrifice quality, and we are on a mission to prove that.

When do I get my without co. goods?

We are a lean operating team working oh-so-hard for our eco loving community! Here are the details on our order timelines (unless explicitly stated elsewhere, sometimes we go on vacay). After you place an order, you will receive a confirmation email from us with these details as well.

Pick up orders will be packed and ready within one business day

Calgary delivery: same day delivery on orders submitted before 11:00 am, five days a week (no delivery Mondays or Tuesdays). For orders submitted after 11:00 am, delivery will be completed the following day. Updates will be sent via text from our courier.

Shipped orders we will have your package in the mail within two business days. We ship through Canada post, their shipping timeline is estimated at 5 to 8 business days.

Returns

It's not something we see a lot of here, but we are flexible and want to make sure you're happy and loving your goods. Contact us to arrange a refund, an exchange, or a different creative solution.